Support

You pay once, and you get 2 things. The first is a pair of noise-cancelling headphones with 40 mm beryllium drivers and 22 hours of audio. The second is 12 EEG sensors in the ear pads. They pick up the electrical activity your brain already produces, and the Neurable app turns it into 8 brain metrics.

Neurable started in a University of Michigan brain research lab more than 10 years ago. Our focus white paper tests these headphones against industry-standard EEG hardware. Then it measures focus in a mock office. The rest of our papers are on our research page.

You wear them like any other headphones, for music, calls and deep work. Start the day with a 1-minute check-in, eyes closed. During focus work, the app shows your focus live and suggests a break when it dips. Every session adds to your history, and that history gets more useful the longer you wear them.

No. The app and all its features come with the headphones.

Orders ship in the order they're placed. Right now that's about 4 weeks from your order date. We'll email you a tracking link when yours ships. We ship to the US only.

You can cancel anytime before your order ships. After delivery, you have 14 days to return it. Email support@neurable.com and we'll send you a label. Return shipping is on you, and there's no restocking fee.

Neurable One has a 1-year warranty from the delivery date. It covers defects in the headset, sensors, ear pads and cable. We repair or replace it at no charge, including shipping both ways within the US.