Effective Date: November 30, 2026

‍Date of Last Revision: October 30, 2026 Prior version: Terms of Service dated August 30, 2024 (the "Prior Terms"), available at https://www.neurable.com/app/tos-2024-08-30

Neurable, Inc. ("Neurable," "we," "us," or "our") provides brain-computer interface technology designed to translate brain activity into simple, actionable wellness insights. These Terms of Service (as amended from time to time, these "Terms of Service") govern your access to and use of the following (together, the "Service"):

1. the Neurable mobile application(s) for iOS and Android, including the Neurable One app (the "App");
2. the firmware and other third-party and proprietary Neurable software (the “Firmware”) embedded on, or delivered by the App to, compatible headphones or other devices with biological sensors made by Neurable or a Neurable partner (the “Device”); and
3. the online services, servers, content, and features that Neurable makes available through the App.

These Terms of Service do not govern your use of the Neurable website at https://www.neurable.com, which is governed by the Website Terms of Service posted there. They also do not govern your purchase of a Device, which is governed by the terms of sale of the seller you bought it from.

PLEASE READ THESE TERMS OF SERVICE CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, AND FURTHER (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST NEURABLE ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, (2) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS, AND (3) YOU MAY NOT BE ABLE TO HAVE ANY CLAIMS YOU HAVE AGAINST US RESOLVED BY A JURY OR IN A COURT OF LAW.

THE SERVICE IS A GENERAL WELLNESS PRODUCT. IT IS NOT A MEDICAL DEVICE AND DOES NOT DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR MEDICAL CONDITION. IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY, CALL YOUR DOCTOR OR 911 (OR YOUR LOCAL EMERGENCY NUMBER) IMMEDIATELY.

Contents

1. Acceptance and Changes
2. Your Privacy and Health Data Consent
3. Conditions to Your Access and Use of the Service
4. App Features
5. Purchases and Paid Features
6. Mobile Software, Updates and App Stores
7. Intellectual Property Rights
8. Copyright Complaints
9. Third-Party Services and Integrations
10. Indemnification
11. Wellness Disclaimer and Disclaimer of Warranties
12. Limitation of Liability
13. Dispute Resolution by Binding Arbitration
14. Termination and Account Deletion
15. General Terms
16. How to Contact Us

1. Acceptance and Changes

a. Acceptance. You accept these Terms of Service when you select "I agree" (or a similar button) during account creation or when asked in the App next to a conspicuous link to these Terms of Service. If you do not accept these Terms of Service, you are not authorized to use the Service.

b. Where to find these Terms. You can read the current version of these Terms of Service at https://www.neurable.com/app/tos and in the "Legal" section of the App's Settings screen.

c. Changes. (i) We may change these Terms of Service from time to time. If we do, we will post the revised version at the URL above and update the "Date of Last Revision." (ii) If a change is material, we will notify you through the App, by email, or by other reasonable means at least thirty (30) days before it takes effect, except where a change is required sooner by law; it takes effect on the date stated in the notice (or on the date you accept it in the App, if earlier). (iii) For material changes (including to Section 5, 7.d, 10, 11, 12, 13, or 15.b), we will ask you to accept the changes affirmatively in the App before they apply to you. Until you accept such a change, the prior version continues to apply to you, and we may limit features that depend on the change or end the Service under Section 14. No change to these Terms of Service expands how we use your consumer health data or neural data without the separate consent described in Section 2.b. (iv) For any change that is not material, if you continue to use the Service after the change takes effect, you accept the revised Terms of Service. If you do not agree to a change, stop using the Service; you may delete your account as described in Section 14. (v) Changes to the Arbitration Agreement are also subject to Section 13.i, and Section 13.i governs when this version applies to users who accepted the Prior Terms.

d. Additional Terms. Some features may be subject to additional terms posted in or presented through the Service ("Additional Terms"). Additional Terms are incorporated into these Terms of Service. If they conflict with these Terms of Service, the Additional Terms control for that feature, except that Additional Terms do not modify Sections 2.b, 7.d, 12, 13, or 15.b unless you accept them affirmatively under Section 1.c(iii).

2. Your Privacy and Health Data Consent

a. Privacy Policies. At Neurable, we respect the privacy of our users. How we collect, use, and disclose personal data, including brain activity (EEG) data and other consumer health data, is described in our Services Privacy Policy at https://www.neurable.com/app/privacy and our Consumer Health Data Privacy Policy at https://www.neurable.com/app/health-privacy (together, the "Privacy Policies"). Both are available in the "Legal" section of the App's Settings screen.

b. Separate consent. Accepting these Terms of Service does not mean you consent to the collection or sharing of your consumer health data or neural data. We ask for that consent separately in the App, as described in the Privacy Policies. You can withdraw it as the Privacy Policies explain. Some features of the Service cannot work without that consent.

c. Optional data sources. Certain features let you choose to connect additional data sources, including but not limited to your device's location, your calendar, or ambient sound levels. You can turn off these sources at any time in your device settings. How we handle data from these sources is described in the Privacy Policies and in the App at the point you enable them.

3. Conditions to Your Access and Use of the Service

a. Eligibility and Geography. The Service may be restricted to residents of certain jurisdictions. As of the Effective Date, the Service is available only to individuals who reside in the United States. We may update eligible jurisdictions from time to time and will post any updates in the App or at https://www.neurable.com/app/tos.

b. Age. You must be at least eighteen (18) years old to create an account or use the Service. If we learn that a person under the minimum age has provided us with personal data, we will delete the account and data as described in our Privacy Policies.

c. Your Registration Obligations. To use the Service, you must create an account and provide certain information about yourself, such as your email address and birth year. You agree to provide and maintain true, accurate, current, and complete information. You may sign in with a Neurable account created with an email address and password or with certain third-party sign-in providers. Your use of a third-party sign-in provider is also subject to that provider's terms.

d. Account Security. You are responsible for keeping your password, sign-in credentials, and mobile device secure, and for all activities that occur under your account. You agree to notify Neurable immediately at support@neurable.com of any unauthorized use of your account or any other breach of security. Neurable will not be liable for any loss or damage arising from your failure to comply with this paragraph, except to the extent caused by Neurable's own breach of these Terms of Service.

e. Modifications to Service. Neurable may modify, suspend, or discontinue, temporarily or permanently, the Service or any part of it, including any feature, metric, or supported Device. Where reasonably practicable, we will give you advance notice of changes that materially reduce the Service. If we end App support for a Device model, we will give you at least ninety (90) days' advance notice, except where a shorter period is required for security or legal reasons. Except as stated in these Terms of Service, Neurable will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.

f. General Practices Regarding Use and Storage. Neurable may establish general practices and limits concerning use of the Service, including how long data or other content is retained. Our current retention practices are described in the Privacy Policies and in the App. Some data (such as data from certain optional sources) may be stored only on your device, and Neurable cannot restore it if you delete the App or erase your data. You are responsible for keeping any copies of your data that you want to retain.

g. User Conduct. You are solely responsible for all content, information, data, text, audio, and other materials that you make available to Neurable through the Service or by email, including journal entries and voice notes (collectively, "User Content"). Neurable may investigate and take appropriate action against anyone who Neurable reasonably believes violates this provision, including removing content, suspending or terminating accounts, and reporting to law enforcement authorities. You agree not to use the Service to:

1. provide any content that (A) infringes any intellectual property or other proprietary rights of any party; (B) you do not have a right to provide under any law or under contractual or fiduciary relationships; (C) contains software viruses or any other code designed to interrupt, destroy, or limit the functionality of any software, hardware, or telecommunications equipment; or (D) is unlawful, threatening, harassing, defamatory, or obscene;
2. interfere with or disrupt the Service, the Device, or servers or networks connected to the Service;
3. violate any applicable local, state, national, or international law or regulation;
4. impersonate any person or entity, or create an account on behalf of anyone other than yourself;
5. record, or attempt to record, the brain activity or other data of any person other than yourself without that person's knowledge and consent, or use the Service on anyone under the minimum age in Section 3.b;
6. obtain or attempt to obtain any content or information through any means not intentionally made available through the Service, or attempt to access any other user's data;
7. circumvent, remove, alter, deactivate, degrade, or thwart any content protections or geographic restrictions in the Service, including through the use of virtual private networks;
8. engage in or use any data mining, robots, scraping, or similar data gathering or extraction methods;
9. modify, tamper with, or install unauthorized firmware on the Device, or use the Service or the Device in a way that is unsafe or contrary to the Device's instructions; or
10. use the Service or data from it to infer or evaluate the emotions, mental states, or cognitive performance of another person in an employment, workplace, or educational setting.

If Neurable blocks you from the Service, you agree not to circumvent the block.

h. Competitors. No employee, independent contractor, agent, or affiliate of any competing brain-computer interface technology company may access or use any portion of the Service for competitive intelligence purposes. By using the Service, you represent that you are not accessing or using the Service for competitive intelligence purposes on behalf of such a company.

i. Safe Use. Do not use the Service in situations that require your full attention, such as while driving or operating machinery. Stop using the Device if you experience discomfort, skin irritation, or other adverse effects, and follow the Device manufacturer's safety instructions. If you have concerns about a medical condition, consult a healthcare provider before using the Device or the Service.

4. App Features

a. Metrics and Insights. The Service uses data from the Device to estimate brain-activity-based wellness metrics, as shown in the App, and presents them in sessions and in daily, weekly, and monthly reports. Metrics are estimates produced by algorithms. They may be affected by fit, signal quality, movement, and other factors. Metrics are wellness indicators, often expressed relative to your own usual readings. They are not clinical measurements or diagnoses, do not indicate whether any result is normal or abnormal, and are not comparable to clinical tests.

b. Notifications and Unusual-Change Notifications. The Service may send reminders and notifications, including notices when a reading is different from your usual readings. The notifications may be delayed, inaccurate, or not sent at all, for example if the Device is not worn or connected. The notifications are for general wellness awareness only, are never a diagnosis, do not detect any disease or medical condition, and are not an emergency or alert service. You should not rely on the Service to warn you of any health problem. You can manage notifications in the App and in your device settings.

c. Interventions and Recommendations. The Service may suggest general wellness activities (for example, relating to sleep, breaks, meditation, or caffeine) and may let you log your own activities to see how they relate to your metrics. Suggestions are general information and may not be appropriate for you. Any cited research is provided for general information and does not mean that a suggestion will have any particular effect for you. Consult a qualified healthcare professional before starting or changing any diet, supplement, medication, sleep, exercise, or other health-related routine.

d. Journal and Voice Notes. You may record journal entries by text or voice. On both iOS and Android, the App asks for speech-to-text to be performed on your device. Where your device cannot do so, your platform provider's speech recognition service may process the audio, subject to that provider's terms.

e. Audio Content. The Service may include soundscapes and other audio provided by Neurable or its licensors, and, on iOS, may let you play music stored in your device's music library. Neurable content is licensed to you for personal use within the App only. Your own music library remains subject to the terms under which you obtained it.

f. Games, Rewards, and Streaks. The Service may include mini-games, badges, streaks, and similar features. These have no monetary value, cannot be exchanged for cash or goods, and may be changed or removed at any time.

g. Third-Party Quotations and Content. The Service may display quotations, excerpts, or other content authored by third parties. That content belongs to its respective owners, and its inclusion does not imply endorsement.

h. Artificial Intelligence. Insights, reports, and other content in the Service are generated automatically by software, which may include machine-learning or artificial-intelligence models. That content may be inaccurate or incomplete, is not medical advice, and should be independently evaluated.

i. Beta and Experimental Features. Features identified in the App as beta, preview, or experimental are provided "as is," may not work as expected, and may be changed or withdrawn at any time. Section 11 applies to any such features.

5. Purchases and Paid Features

a. Device Purchases. Devices are sold separately by Neurable or its partners and authorized resellers, under the seller's terms of sale and return policy. These Terms of Service do not govern Device purchases, returns, refunds, or Device hardware warranties.

b. App Fees. As of the Effective Date, the App is free to download and use with a compatible Device. If we introduce paid features or subscriptions in the future, we will clearly show the price, billing frequency, renewal terms, and how to cancel before you buy, and we will ask for your affirmative consent. If you buy a subscription from us outside the Apple App Store or Google Play, you will be able to cancel it online through the same medium you used to buy it. Purchases made through the Apple App Store or Google Play are billed and managed, including cancellation and refunds, by the applicable store under its terms. Additional Terms may apply to paid features.

c. Personal Use. Unless Neurable agrees otherwise in writing, the Service is for your personal, non-commercial use. You agree not to sell, resell, rent, license, or otherwise commercially exploit the Service.

6. Mobile Software, Updates, and App Stores

a. Mobile Services. Your wireless carrier's standard charges, data rates, and other fees may apply to your use of the Service. Not all features may work with all mobile devices, operating systems, or carriers. The App requires Bluetooth to connect to the Device.

b. Software Licenses. Subject to these Terms of Service, Neurable grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to (i) install and use the App on mobile devices that you own or control, solely for your personal use of the Service, and (ii) use the Firmware solely as installed on your Device.

c. Updates. Neurable may provide updates, patches, and new versions of the App (including updates delivered directly to the App without going through an app store, to the extent permitted by the applicable app store) and of the Firmware (including updates installed on your Device through the App). Some updates may be required to continue using the Service or for safety or security reasons. Do not disconnect or power off the Device during a Firmware update. These Terms of Service apply to all updates. Firmware updates are installed when you choose to install them in the App; while a Firmware update is installing, the App will block other use until the update completes. If you decline a required update, some features may not work.

d. Ownership; Restrictions. The App, the Firmware, and the technology and software underlying the Service (collectively, the "Software") are the property of Neurable, its affiliates, and its licensors. You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of the Software, or to sell, assign, sublicense, or otherwise transfer any right in the Software, except to the extent applicable law expressly permits it despite this restriction. Any rights not expressly granted in these Terms of Service are reserved by Neurable.

e. International Use; Export Controls. Neurable is headquartered in the United States. You are responsible for complying with the laws of your jurisdiction. The Software and any transmission of data are subject to United States export controls. You may not download, export, or re-export any Software in violation of U.S. export laws.

f. Third-Party Distribution Channels. Neurable makes the App available through the Apple App Store, Google Play, and possibly other distribution channels ("Distribution Channels"). If you obtain the App through a Distribution Channel, you may also be subject to that Distribution Channel's terms. These Terms of Service are between you and Neurable only, and not with the Distribution Channel.

g. Apple-Enabled Software. The following terms apply to any App obtained from the Apple App Store or used on an Apple-branded product ("Apple-Enabled Software"):

1. Neurable and you acknowledge that these Terms of Service are concluded between Neurable and you only, and not with Apple Inc. ("Apple"), and that as between Neurable and Apple, Neurable, not Apple, is solely responsible for the Apple-Enabled Software and its content.
2. You may not use the Apple-Enabled Software in any manner that violates or is inconsistent with the Usage Rules set forth in, or otherwise conflicts with, the Apple Media Services Terms and Conditions.
3. Your license to use the Apple-Enabled Software is limited to a non-transferable license to use it on any Apple-branded product that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that it may be accessed and used by other accounts associated with the purchaser via Apple's Family Sharing or volume purchasing programs.
4. Apple has no obligation whatsoever to provide any maintenance or support services with respect to the Apple-Enabled Software.
5. Apple is not responsible for any product warranties, whether expressed or implied by law. If the Apple-Enabled Software fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Apple-Enabled Software, if any, to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Apple-Enabled Software, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be Neurable's sole responsibility, to the extent it cannot be disclaimed under applicable law.
6. Neurable and you acknowledge that Neurable, not Apple, is responsible for addressing any claims of you or any third party relating to the Apple-Enabled Software or your possession and/or use of it, including: (a) product liability claims; (b) any claim that the Apple-Enabled Software fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.
7. If any third party claims that the Apple-Enabled Software or your possession and use of it infringes that third party's intellectual property rights, then as between Neurable and Apple, Neurable, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of that claim.
8. You represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
9. Direct any questions, complaints, or claims with respect to the Apple-Enabled Software to Neurable, Inc., 45 Bromfield Street, Suite 7, Boston, MA 02108; 617-284-4440; support@neurable.com.
10. You must comply with applicable third-party terms of agreement when using the Apple-Enabled Software, for example your wireless data service agreement.
11. Neurable and you acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms of Service with respect to the Apple-Enabled Software, and that, upon your acceptance of these Terms of Service, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Service against you with respect to the Apple-Enabled Software as a third-party beneficiary.

h. Google-Sourced Software. The following applies to any App you download from Google Play ("Google-Sourced Software"): (i) you acknowledge that these Terms of Service are between you and Neurable only, and not with Google LLC ("Google"); (ii) your use of Google-Sourced Software must comply with Google's then-current Google Play Terms of Service; (iii) Google is only a provider of Google Play, where you obtained the Google-Sourced Software; (iv) Neurable, and not Google, is solely responsible for the Google-Sourced Software; (v) Google has no obligation or liability to you with respect to the Google-Sourced Software or these Terms of Service; and (vi) you acknowledge and agree that Google is a third-party beneficiary of these Terms of Service as they relate to the Google-Sourced Software.

i. Open Source Software. The Software may contain or be provided with open source software. Each item of open source software is subject to its own license terms. Nothing in these Terms of Service limits your rights under those licenses.

7. Intellectual Property Rights

a. Service Content. The Service contains content and features ("Service Content") that are protected by copyright, patent, trademark, trade secret, or other proprietary rights and laws. Except as expressly authorized by Neurable, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute, or create derivative works based on the Service or the Service Content, in whole or in part. This restriction does not apply to your own User Content.

b. Trademarks. The Neurable name and logos are trademarks and service marks of Neurable (the "Neurable Trademarks"). Other product and service names and logos used in the Service may be trademarks of their respective owners, who may or may not endorse or be affiliated with Neurable. Nothing in these Terms of Service grants any license or right to use any Neurable Trademark without our prior written permission.

c. Third-Party Material. Neurable is not liable for any content or materials of third parties, including errors or omissions in that content. Neurable may, but has no obligation to, refuse or remove any content available through the Service that violates these Terms of Service or that Neurable considers objectionable.

d. Your Content and Generated Data. As between you and Neurable, you retain any rights you have in your User Content. "Generated Data" means the data specific to you that is generated through your use of the Device and the Service, such as EEG (brainwave) data and the metrics derived from it. You grant Neurable and its service providers a non-exclusive, worldwide, royalty-free license to host, store, copy, process, transmit, display, and otherwise use your User Content and Generated Data (i) to provide, maintain, secure, and support the Service for you, and (ii) as de-identified data, including de-identified aggregated data, to improve the Service, including its models and features, in each case only as described in, and subject to, the Privacy Policies and any consent you have given. For data used in de-identified form, Neurable will take reasonable measures to ensure the data cannot be linked to you, will not attempt to re-identify it, and will contractually require any recipient not to re-identify it. Neurable will not disclose de-identified Generated Data to third parties other than service providers acting on Neurable's behalf unless you separately consent. The license in clause (i) ends when the related data is deleted under Section 14 or the Privacy Policies, except for copies we are required to keep by law. The license in clause (ii) continues for data that has been de-identified in accordance with applicable law. You represent that you have the rights necessary to grant this license for your User Content. Neurable may preserve and disclose User Content and Generated Data if required by law or in the good faith belief that doing so is reasonably necessary to: (A) comply with legal process, applicable laws, or government requests; (B) enforce these Terms of Service; (C) respond to claims that any content violates the rights of third parties; or (D) protect the rights, property, or personal safety of Neurable, its users, or the public, in each case consistent with the Privacy Policies. Grounds (B) and (C) apply to User Content only; Neurable will disclose Generated Data and other consumer health data only on grounds (A) and (D) and only as permitted by the Consumer Health Data Privacy Policy and applicable law.

e. Usage Data. Neurable and its service providers may collect and analyze technical and usage information about the Service and related systems (such as crash reports, performance data, and, where you have agreed, product analytics), and derive statistical data from it ("Usage Data"). We use Usage Data in accordance with applicable law and our Privacy Policies.

f. Feedback. Any questions, comments, suggestions, ideas, feedback, reviews, or other information about the Service that you provide to Neurable ("Submissions") are non-confidential, and Neurable may use and disseminate them for any purpose, commercial or otherwise, without acknowledgment, attribution, or compensation to you. Submissions do not include your Generated Data or health information, which remain subject to Section 7.d and the Privacy Policies.

8. Copyright Complaints

Neurable respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, notify Neurable's Copyright Agent by email at support@neurable.com (subject line: "DMCA Takedown Request") or by mail at Neurable, Inc., Attn: Copyright Agent, 45 Bromfield Street, Suite 7, Boston, MA 02108. To be effective, the notification must be in writing and contain:

1. a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright allegedly infringed;
2. identification of the copyrighted work claimed to have been infringed, or, if multiple works are covered by a single notification, a representative list of such works;
3. identification of the material claimed to be infringing, and where it is located in the Service, with enough detail for us to find it;
4. your address, telephone number, and email address;
5. a statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
6. a statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the owner.

Counter-Notice. If you believe that your User Content that was removed (or to which access was disabled) is not infringing, or that you have authorization from the copyright owner, the owner's agent, or the law to use it, you may send the Copyright Agent a written counter-notice containing: (1) your physical or electronic signature; (2) identification of the content that has been removed or disabled and where it appeared before removal; (3) a statement, under penalty of perjury, that you have a good faith belief that the content was removed or disabled as a result of mistake or misidentification; and (4) your name, address, telephone number, and email address, a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, any judicial district in which Neurable may be found), and a statement that you will accept service of process from the person who provided the original notification. If we receive a valid counter-notice, we will send a copy to the original complaining party and may restore the removed content in ten (10) to fourteen (14) business days after receipt, unless the complaining party notifies us that it has filed an action seeking a court order.

Repeat Infringer Policy. In accordance with the DMCA and other applicable law, Neurable will terminate, in appropriate circumstances, the accounts of users who are repeat infringers.

9. Third-Party Services and Integrations

The Service may link to, or let you connect with, services, sites, technology, and resources provided by third parties, including sign-in providers (see Section 3.c), Apple Health, your device's music library, and speech recognition services (such as Apple's and your Android device's) (the "Third-Party Services"). Your use of Third-Party Services may be subject to additional terms and privacy policies of those third parties. If you choose to connect a Third-Party Service, we will access, use, store, and disclose information received from it only as described in our Privacy Policies and as you have permitted. Neurable does not control and is not responsible for Third-Party Services, including their accuracy, availability, or privacy practices. The inclusion of any Third-Party Service does not imply endorsement. Any dealings you have with third parties are between you and the third party.

10. Indemnification

To the extent permitted under applicable law, you agree to indemnify and hold harmless Neurable, its affiliates, and its and their respective officers, employees, directors, service providers, licensors, and agents (collectively, the "Neurable Parties") from any and all third-party claims, and related losses, damages, and expenses, including reasonable attorneys' fees, arising out of or relating to your User Content, your knowing or willful violation of these Terms of Service, or your violation of any law or any rights of another. Neurable will notify you of any such claim. Neurable may assume the defense and control of any matter subject to indemnification under this section at its own expense, and you agree to cooperate with any reasonable requests assisting Neurable's defense. You may not settle any claim against the Neurable Parties without Neurable's written consent.

11. Wellness Disclaimer and Disclaimer of Warranties

a. Not Medical Advice. THE SERVICE IS INTENDED FOR GENERAL WELLNESS PURPOSES ONLY, SUCH AS HELPING YOU UNDERSTAND AND MANAGE FOCUS, RELAXATION, STRESS, AND SLEEP. THE SERVICE IS NOT A MEDICAL DEVICE AND DOES NOT DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR MEDICAL CONDITION, AND IT DOES NOT MONITOR YOU FOR, OR WARN YOU OF, ANY DISEASE OR MEDICAL CONDITION. EEG AS MEASURED BY THE DEVICE IS NOT A MEDICAL TEST. THE SERVICE AND ANY RESULTS, METRICS, NOTIFICATIONS, RECOMMENDATIONS, OR CONTENT DISPLAYED THROUGH IT, WHETHER PROVIDED BY NEURABLE OR THIRD PARTIES, DO NOT PROVIDE MEDICAL ADVICE AND ARE NOT A SUBSTITUTE FOR (I) ADVICE FROM YOUR DOCTOR OR OTHER MEDICAL PROFESSIONALS, OR ANY DIAGNOSIS OR TREATMENT, OR (II) A VISIT, CALL, OR CONSULTATION WITH YOUR DOCTOR OR OTHER MEDICAL PROFESSIONALS. ALL CONTENT AVAILABLE THROUGH THE SERVICE (INCLUDING GENERATED DATA) IS FOR GENERAL INFORMATIONAL PURPOSES ONLY. USE OF THE SERVICE, OR COMMUNICATION WITH US, DOES NOT CREATE ANY DOCTOR-PATIENT RELATIONSHIP. IF YOU HAVE ANY HEALTH-RELATED QUESTIONS, OR IF THE SERVICE SHOWS RESULTS THAT CONCERN YOU, CHECK WITH YOUR DOCTOR OR OTHER HEALTHCARE PROVIDER. IF NEURABLE LATER OFFERS A FEATURE THAT HAS BEEN CLEARED OR AUTHORIZED BY THE U.S. FOOD AND DRUG ADMINISTRATION, THAT FEATURE WILL BE IDENTIFIED IN THE APP AND MAY BE SUBJECT TO ADDITIONAL TERMS. NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF ANYTHING PRESENTED IN THE SERVICE. IF YOU ARE IN THE UNITED STATES AND ARE HAVING THOUGHTS OF SUICIDE OR SELF-HARM, CALL OR TEXT 988 (THE SUICIDE AND CRISIS LIFELINE). ALWAYS CONSULT A QUALIFIED AND LICENSED MEDICAL PROFESSIONAL BEFORE BEGINNING OR MODIFYING ANY DIET, SUPPLEMENT, MEDICATION, SLEEP, EXERCISE, OR TRAINING PROGRAM.

b. Recommendations. Neurable is not a healthcare provider or wellness instructor. The Service (including any recommendations and any information that may appear to be personalized) may not be appropriate for you. Neurable is not responsible for any results that may or may not be obtained from the use of the Service.

c. General Disclaimer. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE NEURABLE PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE NEURABLE PARTIES MAKE NO WARRANTY THAT (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) ANY METRICS, NOTIFICATIONS, OR OTHER RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY INFORMATION OR OTHER MATERIAL OBTAINED THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS. THIS SECTION DOES NOT AFFECT ANY HARDWARE WARRANTY PROVIDED WITH YOUR DEVICE BY ITS MANUFACTURER OR SELLER.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE NEURABLE PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF THE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, RESULTING FROM: (A) THE USE OR THE INABILITY TO USE THE SERVICE; (B) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES; (C) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (D) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (E) ANY OTHER MATTER RELATING TO THE SERVICE. IN NO EVENT WILL THE NEURABLE PARTIES' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID NEURABLE FOR THE SERVICE IN THE LAST TWELVE (12) MONTHS OR, IF GREATER, ONE HUNDRED DOLLARS ($100).

IF YOU ARE DISSATISFIED WITH THE CONTENT OR FEATURES OF THE SERVICE, YOU MAY DISCONTINUE USE OF THE SERVICE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OR EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS OF SERVICE (INCLUDING THIS SECTION AND SECTION 13) EXCLUDES OR LIMITS ANY LIABILITY, REMEDY, OR STATUTORY DAMAGES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING CONSUMER-PROTECTION, CONSUMER HEALTH DATA, AND PRIVACY LAWS. IN ADDITION, NOTHING IN THESE TERMS OF SERVICE EXCLUDES OR LIMITS LIABILITY FOR FRAUD, GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE.

IF YOU ARE A USER FROM NEW JERSEY, THE SECTIONS TITLED "INDEMNIFICATION," "WELLNESS DISCLAIMER AND DISCLAIMER OF WARRANTIES," AND "LIMITATION OF LIABILITY" ARE INTENDED TO BE ONLY AS BROAD AS IS PERMITTED UNDER THE LAWS OF THE STATE OF NEW JERSEY. IF ANY PORTION OF THESE SECTIONS IS HELD TO BE INVALID UNDER THE LAWS OF THE STATE OF NEW JERSEY, THE INVALIDITY OF SUCH PORTION WILL NOT AFFECT THE VALIDITY OF THE REMAINING PORTIONS OF THE APPLICABLE SECTIONS.

13. Dispute Resolution by Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS.

a. Agreement to Arbitrate. This Section 13 is the "Arbitration Agreement." You agree that any and all disputes or claims that have arisen or may arise between you and Neurable, whether arising out of or relating to these Terms of Service (including any alleged breach), the Service, any advertising, or any aspect of the relationship or transactions between us, will be resolved exclusively through final and binding arbitration, rather than a court, in accordance with this Arbitration Agreement. If you accepted the Prior Terms, this Arbitration Agreement applies to claims that arise after you accept these Terms of Service; claims that arose before then remain governed by the arbitration provision of the Prior Terms. If you timely reject the arbitration changes under Section 13.i, the arbitration provision of the Prior Terms governs all claims, including claims that arose after you accepted these Terms of Service and before your rejection. However, you may assert individual claims in small claims court if your claims qualify, and either party may bring an IP Claim in court as provided in Section 13.g. This Arbitration Agreement does not prevent you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. You agree that, by entering into these Terms of Service, you and Neurable are each waiving the right to a trial by jury or to participate in a class action. Your rights will be determined by a neutral arbitrator, not a judge or jury. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.

b. Prohibition of Class and Representative Actions and Non-Individualized Relief. YOU AND NEURABLE AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND NEURABLE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING, EXCEPT THAT THE ADMINISTRATIVE AND BATCHING PROCEDURES OF THE AAA MASS ARBITRATION SUPPLEMENTARY RULES APPLIED UNDER SECTION 13.f DO NOT VIOLATE THIS SECTION 13.b. THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S). ANY CLAIM FOR PUBLIC INJUNCTIVE RELIEF WILL BE SEVERED, STAYED, AND LITIGATED IN COURT AFTER THE ARBITRATION OF ALL INDIVIDUAL CLAIMS CONCLUDES, AS PROVIDED IN SECTION 13.h.

c. Pre-Arbitration Dispute Resolution. Most customer concerns can be resolved quickly by emailing customer support at support@neurable.com. If those efforts are unsuccessful, a party who intends to seek arbitration must first send the other a written Notice of Dispute ("Notice"). Notice to Neurable may be sent by email to support@neurable.com or by mail to 45 Bromfield Street, Suite 7, Boston, MA 02108 (the "Notice Address"). Neurable will send Notice to you at the email address associated with your account. The Notice must (i) include the name and account email address of the user concerned, (ii) describe the nature and basis of the claim or dispute, and (iii) set forth the specific relief sought. No signature is required. Any written notice that identifies your account and contains this information satisfies this Section. If Neurable and you do not resolve the claim within forty-five (45) calendar days after the Notice is received, either party may commence an arbitration proceeding. Any applicable statute of limitations is tolled during the period described in the preceding sentence. During the arbitration, the amount of any settlement offer made by Neurable or you will not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Neurable is entitled.

d. Arbitration Procedures. Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association's ("AAA") rules and procedures, including the AAA's Consumer Arbitration Rules (collectively, the "AAA Rules"), as modified by this Arbitration Agreement. For information on the AAA, visit https://www.adr.org. Information about the AAA Rules and fees for consumer disputes can be found at https://www.adr.org/consumer. If there is any inconsistency between the AAA Rules and this Arbitration Agreement, this Arbitration Agreement will control unless the arbitrator determines that applying the inconsistent terms would not result in a fundamentally fair arbitration. The arbitrator must also follow these Terms of Service as a court would. All issues are for the arbitrator to decide, including issues relating to the scope, enforceability, and arbitrability of this Arbitration Agreement, except that a court will decide issues relating to Section 13.b (including whether it is enforceable), whether Section 13.f is enforceable (the AAA's determination under Section 13.f of whether demands constitute a mass arbitration is administrative and is not a court issue), whether a claim is an IP Claim under Section 13.g, and the validity of any opt-out or rejection under Section 13.i. Although arbitration proceedings are usually simpler and more streamlined than trials, the arbitrator can award the same damages and relief on an individual basis that a court can award to an individual under these Terms of Service and applicable law. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons. If the AAA is unavailable or unwilling to administer the arbitration, the parties will agree in good faith on an alternative administrator that applies consumer arbitration rules, and if they cannot agree within thirty (30) days, either party may ask a court to appoint an arbitrator.

Unless Neurable and you agree otherwise, any arbitration hearings will take place in a reasonably convenient location for both parties, with due consideration of their ability to travel and other pertinent circumstances, or by videoconference. If the parties cannot agree on a location, the AAA will decide. If your claim is for $10,000 or less, you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic or video hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds $10,000, the right to a hearing will be determined by the AAA Rules. The arbitrator will issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based.

e. Costs of Arbitration. Payment of all filing, administration, and arbitrator fees (collectively, the "Arbitration Fees") will be governed by the AAA Rules, unless otherwise provided in this Arbitration Agreement. To the extent any Arbitration Fees are not specifically allocated to either party under the AAA Rules, Neurable will pay them. You will not be required to pay more than the consumer filing fee set by the AAA's Consumer fee schedule. Any payment of attorneys' fees will be governed by the AAA Rules and applicable law.

f. Mass Arbitration. If the AAA determines that demands filed against Neurable constitute a mass arbitration as defined in the AAA's Mass Arbitration Supplementary Rules, the AAA's Mass Arbitration Supplementary Rules (available at https://www.adr.org/mass-arbitration) will apply in addition to the AAA Rules, and the AAA's applicable mass arbitration fee schedule will govern. Nothing in this subsection limits either party's right to an individual arbitration on the merits or Neurable's obligations regarding Arbitration Fees under Section 13.e. Any applicable statute of limitations for a demand subject to this subsection is tolled from the date the demand is filed until it is resolved or withdrawn, and no decision in one arbitration will bind any claimant who was not a party to it.

g. Injunctive Relief for Intellectual Property Claims. Notwithstanding Section 13.a, you or Neurable may bring an action in court seeking injunctive relief, including a temporary restraining order or preliminary injunction, to stop or prevent infringement or misappropriation of that party's own patents, copyrights, trademarks, trade secrets, or other intellectual property rights (an "IP Claim"). IP Claims include claims for circumvention of a technological measure that controls access to the Software, under 17 U.S.C. § 1201. The following terms apply to any action under this Section 13.g:

(1) The court may award only injunctive relief. Claims for damages, restitution, attorneys' fees, or other monetary relief arising from the same facts remain subject to arbitration under this Arbitration Agreement.

(2) The action must proceed on an individual basis under Section 13.b. This Section 13.g does not cover claims for public injunctive relief, which Sections 13.b and 13.h govern.

(3) The action must be brought in the courts described in Section 15.b.

(4) Bringing or defending an action under this Section 13.g does not waive either party's right to arbitrate any other claim, including a claim arising from the same facts.

h. Severability. If a court or the arbitrator decides that any term or provision of this Arbitration Agreement (other than Section 13.b) is invalid or unenforceable, that term or provision will be severed and the remainder of this Arbitration Agreement will be enforced. If a court decides, in a final decision after all appeals are exhausted or the time to appeal has expired, that any provision of Section 13.b is invalid or unenforceable, then the entirety of this Arbitration Agreement will be null and void, unless the provision is invalid or unenforceable solely with respect to claims for public injunctive relief, in which case those claims will be severed and litigated in court after the arbitration of all other claims. The remainder of these Terms of Service will continue to apply.

i. Right to Opt Out; Future Changes. If you are a new user, you may opt out of this Arbitration Agreement by emailing support@neurable.com (subject line: "Arbitration Opt-Out") from any email address, or by mail to the Notice Address, identifying the email address associated with your account, within thirty (30) days after you first accept these Terms of Service, stating that you opt out. If Neurable makes any future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a user of the Service, you may reject the change by sending Neurable written notice at the Notice Address or support@neurable.com within thirty (30) calendar days after the later of our notice of the change and your acceptance of it under Section 1.c. By rejecting any future change, you agree that you will arbitrate any dispute between us in accordance with the language of this Arbitration Agreement as of the date you last accepted it without rejection.

Existing users. If you accepted the Prior Terms, the changes this version makes to the arbitration agreement in the Prior Terms are a future change under the "Future Changes to Arbitration Agreement" provision of the Prior Terms. Consistent with Section 1.c, the revised Arbitration Agreement applies to you only after you accept these Terms of Service affirmatively in the App; until then the Prior Terms, including their arbitration agreement, continue to govern your use in their entirety, and no part of these Terms of Service applies to you. The App will ask you to accept these Terms of Service before you can continue using it, and the App will not collect new EEG data through the new App until you accept. After you accept, you may still reject the arbitration changes by sending written notice to the Notice Address or support@neurable.com within thirty (30) calendar days after you accept. If you do, any dispute between us will be arbitrated under the arbitration agreement in the Prior Terms, and the rest of these Terms of Service will still apply. If you reject the arbitration changes, Neurable waives, for your benefit, any confidentiality requirement and any equal fee-split in the Prior Terms arbitration agreement, and Section 13.e (Costs of Arbitration) and the tolling in Section 13.c apply to your dispute instead. If a court finds that the arbitration agreement in the Prior Terms was not validly formed, the dispute will be resolved in the courts described in Section 15.b.

j. Residents of Canada. If you reside in Quebec, this Arbitration Agreement and the class action waiver in Section 13.b do not apply to you to the extent prohibited by the Quebec Consumer Protection Act (CQLR c P-40.1). If you reside in any other Canadian province or territory whose consumer protection law prohibits or limits pre-dispute arbitration agreements or class action waivers in consumer contracts, this Arbitration Agreement and Section 13.b apply to you only to the extent that law permits.

14. Termination and Account Deletion

a. By You. You may stop using the Service at any time. You may delete your account and associated data at any time in the App or by contacting support@neurable.com. We will complete deletion within thirty (30) days, except for information we are required to retain by law, de-identified data as described in Section 7.d, or as described in our Privacy Policies. Deleting the App from your phone does not delete your account.

b. By Neurable. Neurable may suspend or terminate your account or your use of the Service if you violate these Terms of Service, if required by law, if we discontinue the Service, or if you do not accept a change that requires your affirmative acceptance under Section 1.c(iii). For Device owners, see also Section 3.e. Where reasonably practicable and lawful, we will give you notice and an opportunity to export or retrieve your data before termination for reasons other than your violation of these Terms of Service. Any suspected fraudulent, abusive, or illegal activity may be referred to law enforcement authorities. Neurable will not be liable to you or any third party for any termination made in accordance with these Terms of Service.

c. Survival. Sections 6.d, 7.a-7.c, 7.d (to the extent of licenses to de-identified data and the preservation and disclosure grounds in Section 7.d), 7.e, 7.f, 10, 11, 12, 13, 14, and 15, and any other provisions that by their nature should survive, will survive termination.

15. General Terms

a. Integration. These Terms of Service (together with the Privacy Policies and any Additional Terms) constitute the entire agreement between you and Neurable governing your access to and use of the Service, and supersede any prior agreements between you and Neurable with respect to the Service, including prior versions of these Terms of Service, except as provided in Section 13.i.

b. Governing Law. These Terms of Service will be governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions, except that the Federal Arbitration Act governs the Arbitration Agreement. For any disputes or claims not subject to arbitration, you and Neurable submit to the personal and exclusive jurisdiction of the state and federal courts located within Suffolk County, Massachusetts. This does not deprive you of the protection of any mandatory consumer law of your place of residence. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms of Service. IF YOU RESIDE IN THE EUROPEAN ECONOMIC AREA OR THE UNITED KINGDOM, SECTION 13 DOES NOT APPLY TO YOU, AND THESE TERMS OF SERVICE ARE GOVERNED BY THE LAWS OF YOUR COUNTRY OF RESIDENCE TO THE EXTENT THOSE LAWS CANNOT BE WAIVED BY CONTRACT. TO THE EXTENT PERMITTED BY LAW, FOR ANY CLAIM THAT PROCEEDS IN COURT RATHER THAN ARBITRATION (INCLUDING AFTER AN OPT-OUT UNDER SECTION 13.i OR IF THE ARBITRATION AGREEMENT IS HELD UNENFORCEABLE), YOU AND NEURABLE WAIVE ANY RIGHT TO A JURY TRIAL.

c. No Waiver. Neurable's failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of that right or provision.

d. Severability. If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions remain in full force and effect.

e. Assignment. You may not assign these Terms of Service without Neurable's prior written consent. Neurable may assign or transfer these Terms of Service, in whole or in part, including in connection with a merger, acquisition, or sale of assets, provided that personal data will be handled as described in the Privacy Policies.

f. Interpretation. Section titles are for convenience only and have no legal or contractual effect. The words "include" and "including" are not terms of limitation and are deemed to be followed by "without limitation."

g. Force Majeure. Neurable will not be in default by reason of any failure or delay in performance due to civil disturbances, riot, epidemic, hostilities, war, terrorist attack, embargo, natural disaster, acts of God, flood, fire, sabotage, fluctuations or unavailability of electrical power, network access, or equipment, or any other circumstances beyond Neurable's reasonable control.

h. Notice; Electronic Communications. You agree that Neurable may provide notices and other communications to you electronically, by email to the address associated with your account or through the App, and that such communications satisfy any legal requirement that they be in writing. Service-related emails and in-app notices are not marketing. We will send marketing messages only as permitted by law and the Privacy Policies, and you can opt out of them at any time.

i. Notice for California Users. Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at: Department of Consumer Affairs, Consumer Information Center, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or, for TTY, 711 or (800) 735-2929. You may contact us at Neurable, Inc., 45 Bromfield Street, Suite 7, Boston, MA 02108, 617-284-4440.

j. U.S. Government Restricted Rights. The Service is made available to the U.S. government as "commercial computer software" and "commercial computer software documentation" and, consistent with 48 CFR 12.212 and 48 CFR 227.7202, only with the rights granted to all other users under these Terms of Service.

16. How to Contact Us

Questions about these Terms of Service or the Service, and reports of violations, can be sent to support@neurable.com or Neurable, Inc., 45 Bromfield Street, Suite 7, Boston, MA 02108. Privacy questions can be sent to privacy@neurable.com.